Privacy Policy
Our Blinds & Shutters Glasgow is committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and protect your data.
Our Contact Details
Company: Our Blinds & Shutters Glasgow
Serving Areas: Glasgow & surrounding areas
Email: contact@blinds&shutters.com
Phone: 0141 374 0746
Controllers of Information
Any personal data collected is controlled by Our Blinds & Shutters Glasgow. We process your information transparently and lawfully, ensuring you are informed about how your data is used.
For any queries regarding data handling, please contact us via email or phone.
What Information We Collect & How We Use It
We collect data in the following ways:
- Direct Collection: When you fill out a form on our website “ourblindsandshutters.co.uk”, contact us via phone, email, or in writing.
- Indirect Collection: We may collect technical details such as IP address, browser type, and operating system when you browse our website.
We use this information for:
- Processing and fulfilling service requests.
- Sending updates, offers, and information relevant to our services, where you have given consent.
- Monitoring website traffic and improving user experience.
- Conducting market research and quality management surveys, where applicable.
Legal Basis for Processing Your Data
We process your data based on:
- Contractual Obligations: To provide services and process transactions.
- Consent: For marketing communications and surveys (you can withdraw consent anytime).
- Legitimate Interests: For business development, customer service improvement, and targeted communications.
Sharing of Information
We do not sell, rent, or trade personal data with third parties. However, we may share data with:
- Service Providers: Third-party partners assisting in operations (e.g., IT support, marketing services).
- Legal Compliance: If required by law or to protect our rights.
Any third parties with access to your information will only use it to perform services agreed upon with us.
Data Retention
We retain personal data for necessary periods, such as:
- Customer records: Retained for up to 6 years to comply with HMRC regulations.
- Marketing data: Retained until you opt out.
Once the data is no longer needed, we anonymize or delete it securely.
Your Rights
Under GDPR, you have rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of data when it is no longer necessary.
- Restriction: Request limited processing in specific circumstances.
- Portability: Request transfer of your data to another controller.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, contact us at contact@blinds&shutters.com.
Security Measures
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. However, while we strive for security, no data transmission over the internet is entirely risk-free.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically.
If you have any concerns or questions regarding our Privacy Policy, contact us at [email protected] or call 0141 374 0746.